Membership Management System
Key Benefits
- Enables anywhere, anytime operations
- Includes world-class membership tools
- Incorporates hundreds of modules
- Advanced board member reporting capabilities with optional visualization tools
- Both virtual and traditional event registration with automated booth mapping and sales and zero fees
- Modules and apps are designed to work with the integrated mobile publishing platform.
- Encompasses the most advanced membership services.
- Delivers excellent full-service economic development tools for members and staff.
- An amazing group of support personnel that you will really appreciate working with.
New Virtual Meeting Automation with ZOOM
Integration.
We Call it Chamber Meetings and it's FREE to our Customers.
Learn More
We Call it Chamber Meetings and it's FREE to our Customers.
WE GOT EVERYTHING COVERED TO GET YOU GOING
Important Details
MONTH-TO-MONTH
We believe in earning business with our clients, and not contracting them into it.
For this reason all of our agreements are month-to-month. We also offer a 100% money back guarantee to all new clients who may not be satisfied.
MONEY BACK GUARANTEE
Here at Chamber Nation we believe that the customer should be fully satisfied with our services.
If you are not happy with your new member management system and website within the first 30 days of delivery, we will give you 100% of your money back and shred the month-to-month services agreement.
LOCAL BACKUP SYSTEM
We provide you with tools to make your data very safe.
Not only do we backup the data from our server arrays on a rapid and regular basis, we also provide you with a module that makes it easy to backup all of your data from our servers to your local hard drive in a non-proprietary format.
Management System Features
MEMBER DATABASE
The Member Database is the heart of the Chamber Nation system. It allows an organization to track member information, report on it, grant or deny access to the members' area, send emails to the members, and more.
- Members (and other contacts such as prospects) are assigned a "Member Type".
- From the Member Database Admin area, administrative level users can add, alter, and delete all information for all members.
- The Officers List (Board of Directors) is also controlled from the Member Database.
- Enables prospective members to join online, existing members to login to their account, access statements, renew online, and much more.
- Tracks information about your members, prospects, and other contacts.
- Complete billing system offering traditional and electronic billing.
- Prospect database with contact manager for sales staff.
- Advanced membership directory with integrated search, presentation and video distribution.
- Multi-user levels with complete workflow configuration for volunteers and staff.
- Software-as-a-Service, which means flexibility.
MEMBERSHIP BILLING
The Membership Billing System allows you to create membership invoices and track dues payments. Pick-and-choose features to meet the organization's needs.
- Creating Invoice Records
- Documents/Notifications
- Recording Payments
- Processing Drops
- Viewing Transactions
- Reporting/Data Export
- .CSV Options for data modeling
TIERED MEMBERSHIP
We provide guidance on how to set up and automate your tiered dues structure.
- The Chamber Nation Tiered Membership automation provides for multiple pre-packaged levels, or you can create individual levels for the perfect balance between membership value and revenue.
- Integrated tiered system tools to track promised services are delivered.
- Integrated advertising network you can use in your tiered membership plan level with specific banner advertising locations. The banner management system is included in the Chamber Nation system.
QUICKBOOKS (optional)
The QuickBooks interfaces are written for Quickbooks Online (QBO) and QuickBooks Desktop (QBD) for Windows version 2014 and later.
CUSTOM MEMBER PORTALS
Complete automation for generating "Custom Member Portals" that match your own member community. Drag-and-drop member modules, auto show RENEW MEMBERSHIP HERE buttons when due, etc. It adds amazing functionality to Chamber Nation for our customers.
CRM/TRACK MEMBERS
The Chamber Nation system makes it very easy to stay in touch with your members and track all communications. The system also allows you to setup a reminders to contact a member in the future.
MEMBER PROSPECTOR
Member Prospector has been created specifically for the Chamber of Commerce industry to help them educate prospective members on the value of membership. As prospects are informed about the value of membership and they receive the electronic educational content, it's easy to change their status and track them until you are ready to press the "convert to member" button.
PROJECT AND COMMITTEE MANAGEMENT
The Projects/Committees module is a great way to create sub-groups within your membership. Members and admins can be a part of any Project/Committee that you set up. These Project/Committee groups have access to their own file archive, message board, and broadcast email system. Projects/Committees can be set up for a number of different occasions. Leave a Project/Committee unrestricted to start a volunteer campaign, or start a specific group for your board or action committee.
Later, when sending event invitations or broadcast messages, you'll be able to send to any Projects/Committees you've set up. You can even use Project/Committee groups when running reports.
LEGISLATIVE ACTION CENTER
You are able to edit and maintain a list of legislators; this is done from within Member Database Admin. The "House Members" and "Senate Members" are two special record types that you will see in the view drop-down.
When you have entered an action item, it will show up in the list, along with a URL you can use to promote the action item. You can post this URL on your website or send out in an email to your contacts.
As people respond, the system will track who has contacted which legislator.
VOLUNTEER AUTOMATION
The volunteer module can be used to keep track of volunteers for your events and also track long-term volunteer credit hours over numerous events.
Volunteer events must first be started by using a calendar event you have created. You can create a new volunteer session directly from a calendar event or by going to the main volunteering admin page.
Volunteer sessions are created with a hierarchical structure. The volunteer session is the overall umbrella for the session and contains the overall start and end date and the volunteer coordinator. Within the session, you may create as many volunteer opportunities as you wish.
BOARD MEMBER REPORTING
The system includes a fully automated Board Member report designed to save hours of work each month. With a single click you will see output that is sure to impress your board.
ELECTION MANAGEMENT
The Elections feature allows an admin-level user to create an election with a variety of different questions, and send out emails to the membership to prompt members to complete the election. The election is also posted within the member's area, so those who are granted access can login and complete the election there.
COMMUNICATIONS
Integrated broadcast email automation with bounced email notification services.
- Drip marketing with trigger events and scheduled emails. A way to automate emails based on set triggers.
- Integrated newsletter management, multiple template library options with an auto post to website/social networks.
- Survey Automation with reporting and summaries.
- Integrated FORMS BUILDER for online data collection, public surveys, etc. and storage for history.
- Media and file center for easy document loading, URL creation for website posting, etc.
CHAMBER MEETINGS
(ZOOM
INTEGRATION)
Chamber Nation realizes how important it is for Chambers of Commerce to transition over to a Chamber Meeting
environment that is powered by ZOOM. To answer this critical need, we have created a terrific tool that will make it much easier to create, register, track and then host your ZOOM meetings right from your Chamber Nation system.
We have created a dedicated page to this new feature so you can learn more.
BROADCAST MESSAGING
The Broadcast Email Message feature allows an Admin to send a simple or beautiful DRAG-N-DROP HTML email to the entire member database, or to a selected few members. The Admin is presented with a menu to "send new message" or to "re-send/add recipients" to a message already sent. In addition to the Broadcast Message system, the MMS is setup to send out a variety of other emails (event invitations, survey emails, etc.). For all these tools to work, it is essential to have an accurate and up-to-date email list. To make this easier, we provide a Bounced Email report and a tool to quickly update bad email addresses.
The Broadcast Email Message feature allows an Admin to send a simple or beautiful DRAG-N-DROP HTML email to the entire member database, or to a selected few members. The Admin is presented with a menu to "send new message" or to "re-send/add recipients" to a message already sent. In addition to the Broadcast Message system, the MMS is setup to send out a variety of other emails (event invitations, survey emails, etc.). For all these tools to work, it is essential to have an accurate and up-to-date email list. To make this easier, we provide a Bounced Email report and a tool to quickly update bad email addresses.
CALENDAR
The Calendar of Events feature is one of the most frequently used features in the MMS. It falls under the category of a Content Management Tool, as it allows an organization to keep a calendar updated on their website. It also fits into the category of a Member Communication Tool because it is integrated with an event invitation system. The Attendance module allows an organization to track member attendance at various events.
The format of the mobile dynamic calendar is very flexible and customizable, allowing for multiple list-type formats and a flexible grid (calendar style) format. If you have special needs for your calendar, feel free to contact us.
Members are able to easily add their own events to the regional calendar system.
The Chamber becomes the host of a powerful community-wide calendar and multi-organization event publishing system.
ALL COMMUNITY CALENDAR
The program includes a syndicated calendar system so you can automate and publish a central calendar for your entire community. An Amazing Way to Organize Community Event Publishing, Automatically!
"Now there is a way for the Chamber to provide calendar code to all of the organizations within their community. Once code is added to their own websites, the calendar only shows their events as they would expect. However, it also automatically includes those events on the community calendar and mobile applications."
EVENT REGISTRATION
The Event Registration module allows an organization's members (or non-members) to sign-up for conferences, conventions, and other community events.
The event registration system is designed to allow an admin to set up an event, offer a link to the public and members, and for attendees to register for the event. The system can be used to allow for online and manual registration, as well as generate various reports to produce attendee reports, name tags, and more.
BOOTH CHOICE AND REGISTRATION
The booth editor within event registration allows you to set up an interactive map for your conference, tradeshow, or other event. Registrants can select booths, upload their logo/picture, and see what others booths have been taken and by whom. When creating a booth map, you can create booths of different shapes, sizes and colors on the grid. You are also able to add a background image, such as the floorplan of the conference hall and overlay your booth grid.
VISUAL EVENT STORE
We give you a choice to create a traditional event registration process that is very advanced and can handle very complicated events. At the same time we offer an option to instead create a visual event store that is ideal for events that may offer many different options. For instance, viewers can see a number of images relating to that event like tickets, shirts, sponsorships, etc.
LEARN MORE
The Calendar of Events feature is one of the most frequently used features in the MMS. It falls under the category of a Content Management Tool, as it allows an organization to keep a calendar updated on their website. It also fits into the category of a Member Communication Tool because it is integrated with an event invitation system. The Attendance module allows an organization to track member attendance at various events.
The format of the mobile dynamic calendar is very flexible and customizable, allowing for multiple list-type formats and a flexible grid (calendar style) format. If you have special needs for your calendar, feel free to contact us.
Members are able to easily add their own events to the regional calendar system.
The Chamber becomes the host of a powerful community-wide calendar and multi-organization event publishing system.
ALL COMMUNITY CALENDAR
The program includes a syndicated calendar system so you can automate and publish a central calendar for your entire community. An Amazing Way to Organize Community Event Publishing, Automatically!
"Now there is a way for the Chamber to provide calendar code to all of the organizations within their community. Once code is added to their own websites, the calendar only shows their events as they would expect. However, it also automatically includes those events on the community calendar and mobile applications."
EVENT REGISTRATION
The Event Registration module allows an organization's members (or non-members) to sign-up for conferences, conventions, and other community events.
The event registration system is designed to allow an admin to set up an event, offer a link to the public and members, and for attendees to register for the event. The system can be used to allow for online and manual registration, as well as generate various reports to produce attendee reports, name tags, and more.
BOOTH CHOICE AND REGISTRATION
The booth editor within event registration allows you to set up an interactive map for your conference, tradeshow, or other event. Registrants can select booths, upload their logo/picture, and see what others booths have been taken and by whom. When creating a booth map, you can create booths of different shapes, sizes and colors on the grid. You are also able to add a background image, such as the floorplan of the conference hall and overlay your booth grid.
VISUAL EVENT STORE
We give you a choice to create a traditional event registration process that is very advanced and can handle very complicated events. At the same time we offer an option to instead create a visual event store that is ideal for events that may offer many different options. For instance, viewers can see a number of images relating to that event like tickets, shirts, sponsorships, etc.
LEARN MORE
EXPOS ALL YEAR
Why limit your Community Expo revenue to once a year when you can provide each business with a way to exhibit their business all year long? We have a terrific Expo Registration system and a Chamber Assistant team that works with your expo participants. An amazing revenue generating program for your Chamber with full accountability for easy oversight and reporting.A COMMUNITY SEARCH ENGINE
Most organizations that implement this program are the Official Organization within their communities charged with improving commerce. The Official Search Network has been created to help communities easily understand what people are searching for and finding, or NOT FINDING. As the Official Area Network expands, it becomes necessary to provide advanced search technology to find what you are looking for.Official Search Network includes:
Advanced Business Directory
Search Engine for Businesses, Services, Deals and Calendar
Mobile Application with Directory
Mobile Application with Search Tool
Reporting and Keyword Optimization Access for Business Participants
DIRECTORY CATEGORY SPECIFIC ADS
There is an additional option in “Category Specific, Top of member directory search results”. After placing the ad you will be given the option to associate the ad with a category search. For example a Doctor can have advertising at the top of the medical category, and a restaurant can have an ad at the top of the dining category.
"THINGS TO DO" CENTER
Typically Chambers of Commerce like to promote their communities as areas where there are fun things to do. We think doing this shouldn't cost extra and the module is fully integrated into your membership management system.
BANNER AD MANAGER
The Banner Ad Manager module has been tiered into various ad-levels for your convenience.
MOBILE TEXTING COMMUNICATIONS
That is an amazing value and the absolute simplest, easily understood mobile communication system ever!
We integrate a widget into your website that allows people to subscribe to the mobile channels you have created. When you have news to share, enter it and choose the channel of the subscribers you want it to be delivered to. It doesn't get easier than that.
DONATION AUTOMATION
If your organization takes donations, whether they are monetary or material, you can manage both with the Donations and Wishlist Module.
Donations - If you already have an Online Payment Gateway such as PayPal or Authorize.net set up, you can take advantage of the monetary donations module right now!
Wish List - If your organization is looking for specific items, you can add them to your Wish List.
RESOURCE RESERVATIONS
The resource reservations modules can be used to allow members to reserve a resource that the association has. This could be a conference room, a party room, an LCD projector, or anything that you allow members to use for a limited time.
CHAMBER STORE
The online store feature allows you to manage a catalog of items and sponsorships, and allows members and/or the public to purchase them. If you have a credit card merchant account or paypal account integrated with your MMS account, it will automatically be configured with the store.
MULTIPLE CHAMBER SYSTEMS (OPTIONAL)
Multiple Chamber Systems is an exclusive Chamber Nation platform add-on that some may find very helpful. Especially if you have nearby Chambers that want to remain independent, but share central bookkeeping services, handle single registration for cooperative events, regionalize recreational assets, and much more.
Community eCards
Amazing program that costs nothing to implement unlike many others and it runs through the traditional Mastercard network so no extra equipment is required of your members.
Mobile Responsive Website & Features
When you order a new website to go with your system, we transfer all the website information to a new website using the latest web technologies that are very easy to use; we also integrate all the system modules for you. Once the website is done, we provide you access and training on how to edit your website and use your new system.
Learn More about Website
We are fully committed to our clients' success through our willingness to help. Once we are done configuring your new community-wide website and management system, you will be introduced to our training staff. They will show you around your new platform and show you how easy it is to manage so much from a single dashboard.
