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    Feature List Overview

    Chamber Nation: Features and Benefits


    Discover a comprehensive solution for your association management software needs with Chamber Nation.


    Chamber Nation is a robust, cloud-based association management and Chamber of Commerce management system designed to support member-based organizations. It offers a wide array of modules to streamline operational tasks and effectively meet membership and revenue objectives.


    These modules, accessible through an Admin Menu and Member Menu upon login, including as follows:

    Member Database

    • Member Management

      Chamber nation is a powerful member management and growth company.

      a full-featured member database system; track member data, membership plans, categories, notes, and custom fields for your members' data; also offers a cross reference feature where a parent company can track its employees' who receive free membership benefits.


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    • Member Directory / Search (Find a 'Member')

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      display a public directory on your website and/or a private directory in the online member portal; both are fully searchable based on various criteria - membership plans, member name, categories, and custom fields; we can also customize a directory to meet your specific needs if you want to search on or display different fields for each directory.


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    • Membership Interest Form (Contact Us Form)

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      this feature allows prospective members to fill out a form to request more info; their info is sent as an email to a designated email, and is also loaded into the member database as a prospect record.


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    • Online Membership Portal Area

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      members can be granted login permission to this area where you can limit access to 'member-only' information; it offers a member dashboard where you can house pertinent information that you want your members to see first and foremost when they login; members can also easily update their own contact information.


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    • Member Data Conversion

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      take your current member data, convert it, and load it into your account; limited to conversion of one flat file of data; first 50 fields are included in the packages.


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    • Customer Relationship Management (CRM) System

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      keep track of your interactions with your members and prospects as well as schedule reminders for follow-up; also features a referral tool, so you can refer members or the public to your members.


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    • Quick Reports and Custom Reporting

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      choose a quick report or set up an unlimited number of custom reports to generate formatted member lists, address lists, mailing labels, and more.


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    • Membership Billing

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      manage dues and non-dues payments, automate member dues renewals, produce invoices for dues, track payments, send email renewal notifications and past due notifications, and more; please let us know if you have complex pro-rated dues, so we can determine if it will require custom programming.


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    • Online Payments

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      allow your members to make online payments for new member dues, renewals, event registration fees, store purchases, donations; includes interfaces for PayPal, ClearGate, and other payment gateways. ACH and eCheck options are available through Authorize.Net.


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    • Member Lists

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      allow members to submit various information relevant to your organization - CEU credits, employment history, volunteer hours, sales, etc.


    • Waivers

      A logo of a group of people standing next to each other.

      require members to e-sign waivers during new member registration, membership renewal, event registration, online store checkout, and message boards submissions.


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    • QuickBooks Interface

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      after transactions (new member dues, renewal dues, event registration fees, donations, and store purchases) are processed through MemberLeap, you can easily sync them over to your QuickBooks account with a simple click of a button - no data entry required. Due to the complexity of setting up the initial general ledger accounts and classes, there is an initial setup cost of $500. There is also a $25 per month synchronization and support of QuickBooks software by Intuit fee,

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    Website Content Management

    • Website Content Manager

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      an easy-to-use Grid Editor tool allows non-tech users to create responsive, mobile-friendly webpages by formatting various sections.


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    • Slideshow Manager

      display a rotating slideshow anywhere on your website of pictures, sponsors, services, or even ads (for an additional revenue stream, you can sell banner advertisement space on your site).


    • Links Page Editor

      easily maintain a hierarchical list of links and resources; organize a list of links into categories and sub-categories; add captions, text sections, and more to clearly present all of these resources.


    • File Archive / Document Library

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      share documents with your members, board of directors, or committees; post documents such as newsletters and meeting minutes online; keep documents organized by category or sub-categories; easily searchable.

    • Video Manager

      A logo of a group of people standing next to each other.

      organize videos and then present them as publicly available or for members only.

    • Photo Album Editor

      manage and organize photos of your members, events, and projects; photos can be labeled, and albums can be public or members only and displayed in an album format or a slideshow; and photos can be organized into multiple volumes.


    • Forms Builder

      A logo of a group of people standing next to each other.

      build custom online forms to allow anyone to fill them out on your website or for members only in the portal; they can be used to submit requests, provide feedback, ask questions, and more; if members are logged in, their responses will track back to their profiles.


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    • Classified Ads

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      allows members to post ads for products or services on your website or within the Membership Portal.

    • Job Board

      A logo of a group of people standing next to each other.

      allows employers and candidates to connect.

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    • Member Press Releases

      A logo of a group of people standing next to each other.

      similar to the news manager, your members can submit press releases to be published on your website; a press release editor has the opportunity to approve/disapprove of submissions.


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    Communication

    • Broadcast Email Messages and Newsletters

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      easily send an outgoing mobile-friendly message or newsletter to all members, select members, or non-members via an easy-to-use advanced interface, which includes the ability to create templates for different kinds of emails; schedule emails of a marketing campaign to go out at a future date; publish newsletters on your website on a specified date; review stats that include open rate and click-through data; post to your social media networks.

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    • RSS Feeds / Uploads / System Integration

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      RSS feeds are provided with the calendar, news, and member press release modules; member data upload is available, and other data feeds into and out of the system are possible, contact us for details.


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    • News Manager

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      keep members updated with the latest information from your organization by publishing news items on your website, which are fully searchable; allow members to submit news articles to be published on your website as well.

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    • Blog

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      keep members updated with the latest information from your organization by publishing a blog on your website and allow members to comment on your postings.

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    • Drip Marketing

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      setup automatic drip programs (emails prepopulated with various content) tied to trigger events (joining as a member, signing up as prospect, converting members from pending to active, members' birthdays, etc.)


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    • Message Boards / Discussion Forums

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      allow members to conduct ongoing discussions online; multiple boards can be organized around different subject categories; within which, members can start topics for discussion.


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    • Email List Service Manager

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      integrated through the message boards; allows an admin to create an email-list handle (email@domain.org), so members can send and reply-to topics by email in addition to this content being posted on an online message board; these emails make it easy to send email messages to members who have opted to receive them.


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    • Projects / Committee Management

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      allow members to sign up for groups, projects, classes, committees (Board of Directors, event committee, volunteers, etc.), and communities; easily update pages detailing your various projects; store committee documents; allow committees to easily communicate with one another; send broadcast emails to committee members; create, assign, and manage tasks for your committee members.


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    • Elections

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      create an election with a variety of different questions to send to your members; it is designed to allow only one vote per member.


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    • Community Posts

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      allows members and non-members to submit non-association events for an Admin to approve for inclusion in the newsletter feature.


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    • Social Networking Tool (MultiPost)

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      while creating broadcast emails, newsletters, and news manager items, you can also post them to Facebook, X FKA Twitter, and LinkedIn simultaneously.


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    • Surveys

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      conduct surveys to collect information from your members only; designed to allow only one submission per member, and the emails that are sent to members are encoded for that particular member, so sharing a link to the survey will not work.


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    • Resource Reservations

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      allow your members to reserve common resources (such as an LCD projector, meeting rooms, or other items) for a block of time.


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    • Library

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      a 'librarian' can manage a list of documents and media; members can checkout items; and the librarian can check them back in when returned.


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    • Legislative Action Center

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      organize advocacy campaigns for your members to easily contact government officials regarding legislative issues/bills that are pertinent to them.

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    • Broadcast Text Message

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      quickly send a broadcast text to your members and/or prospects using this premium service (remind committee members of upcoming meetings, notify members about special offers, and more); there is a minimum $20 monthly fee for the first 1,000 texts sent and then a $0.02 cent charge per text for additional texts (US phone numbers only). Please contact us if you want international text options.

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    Event Management

    • Calendar of Events

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      easy to update online; the calendar features all of your organization's upcoming events; it can be public and/or members only - various formats are available.


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    • Event Registration

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      allow members and non-members to sign up for your events and pay fees for conferences, conventions, and other events.


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    • Attendance Tracking

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      utilizing our mobile app, easily track your members' attendance at your events; other options within event registration also let you track attendance using your desktop, laptop, or tablet.


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    • Volunteer Management

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      set up available volunteer sessions, opportunities, and time slots available for your members to easily register for; track volunteer hours; assign volunteer coordinators; and run various reports.


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    • Tours

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      design and manage tours and their respective tour stops for your members to attend and check in to via our mobile app.


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    • Event Task Management

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      allows admins and event admins to create, assign, and manage tasks to help make events run more efficiently


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    • Virtual Event Registration and Zoom Interface

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      Allow members/event attendees to sign up for your virtual events, pay registration fees online, and attend online events via our Zoom interface. The first Zoom account is included; a second account can be added for $10 per month.

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    • Event Attendee Portal

      A large group of people are sitting in a auditorium watching a presentation.

      allows attendees access to an event portal with information about the event and for your virtual events, links to the Zoom sessions.


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    • Exhibit Booth Editor

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      set up an interactive map for your conference, tradeshow, or other event; exhibitors can select booths, upload their logo/picture, and see what other booths have been taken and by whom.


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    • Call for Proposals / Abstract Management

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      in preparation for a conference/convention, you might conduct a 'call for proposals' to determine who will present at the event - included is a system that makes this process much easier; your members can also submit anonymous nominations for scholarships and awards; easily create a conference program or journal; can also be used as a non-profit grant management tool; there is an extra $40 monthly support fee.

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    • Event Features in the Mobile App

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      let members check themselves into your events by scanning a QR at registration, view an attendee list, view their schedule, and complete surveys; Admins can also use it as an attendee check-in tool; there is an additional setup cost for the mobile app you can read about at www.ChamberAPP.com.

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    • Member Tokens

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      organizational members can allow their cross referenced members to use purchased tokens in lieu of dollars to register for select events and to purchase select items in your online store.


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    Fundraising

    • Online Silent Auction

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      generate non-dues revenue by creating online silent auctions with various items for your members to bid on.


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    • Wish List

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      present a list of items needed by your association (tangible goods like office equipment, furniture, supplies, etc.) for members and supporters to donate.


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    • Online Store

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      offer an online shopping cart to sell promotional items, sponsorships, downloadable documents, etc.; allow members and/or the public to purchase them using your payment gateway; includes inventory management tools; cross referenced members can also use purchased member tokens on select items.


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    • Online Donations / Campaign Management

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      allow members and donors an opportunity to financially support you by making donations to your organization online; simplified donation process, recurring donations, cumulative donation reporting, and campaign management. There is an extra $25 monthly support fee, which is included in the Platinum plan, or can be added a la carte to the Gold plan.


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    • Gift Membership

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      allows both your members and guests/non-members to be able to purchase gift memberships for each other; it will create a one-time code that can be emailed to someone of your choosing which they can then redeem.


    Education

    • Online Learning Management System

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      allow members to take self-guided courses online, complete multiple choice tests, and receive certifications for successfully completing them.


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    Artificial Intelligence

    • AI Assistant / Features

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      allows content creation assistance (images and text); enhanced search features; membership data analysis; AI-based assistant for administrative tasks via console interface; more AI features are in development, contact us if you have specific needs or would like a demo.


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    • Amazing Ai Tools for Members

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      When you implement Chamber Nation you will also have the most advanced membership services program anywhere. You can read about how it all ties together at www.DocumentedCommunity.com.

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    Mobile Applications

    • Mobile App

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      allows your members easy access to various modules and features (including event registration features) on iOS through iTunes and Android through Google Play. There is a $1500 initial setup cost, which is included in some website packages. There is also a $20 per month maintenance and support fee that covers basic upgrade requirements, which is included.

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    • Community Clicker and Kiosks

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      Community Clicker is INCLUDED with Chamber Nation when you have our membership services program activated (most). You can see how this all ties together at www.DocumentedCommunity.com.

    • Things-To-Do App

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      This is included when you have the Documented Community in place. Learn all about this program at www.DocumentedCommunity.com.

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    Membership Return on Investment


    • Effortlessly calculates & tracks individual Member return on investment
    • Delivers community-wide reporting to demonstrate the power of your Chamber membership
    • Delivers Individual member reports monthly, recognizing results of your Chamber efforts
    • Designed to prove that your Chamber membership is demonstratably a vital marketing solution that delivers to businesses in your community in ways unlike any other organization.
    Check out the Membership Service Department
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